FAQS
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FAQS
How do I choose a QR code access control product?
Start with installation environment, network mode, credential type, and protocol requirements. Then match terminal, reader, or controller products.
Can the system work offline?
Supported products can verify selected credentials offline and synchronize records after network recovery.
Do you provide SDK/API documents?
Yes. Download documents can be uploaded and replaced from the Download page buttons in Elementor.
How do I request support?
Use Technical support or Contact Us and provide model, firmware version, wiring diagram, and a short fault description.